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本頁只提供聯絡方式。我們沒有線上客服聊天或工單系統。

請寄信至 admin@duomobi.com。主旨可寫「Mobi 問題回報」,並附上您使用的系統(iOS 或 Android)與大致發生時間。

若要刪除帳號,請前往刪除帳號頁,不要只寄一般客服信而沒有說明要刪帳。

配對、刪帳與加密範圍見說明。

This page is contact information only. There is no live chat or ticket system.

Email admin@duomobi.com. Use a subject such as “Mobi problem report” and include iOS or Android plus an approximate time.

To delete your account, use the delete account page. Do not send a generic support email that never mentions deletion.

Pairing, deletion, and encryption are explained in Help.